Pamela Hackett

Manage to Engage

PAMELA HACKETT has loved working for Proudfoot for 35 years. She started as a front-line consultant in the international operations consulting firm and is now CEO. Pamela is also the Author of the new book Manage To Engage. How Great Managers Achieve Remarkable Results, a compendium of ideas and resources to fill the engagement gap and focus on what matters – people. She is on a quest to help companies and their teams build businesses that are both fit and healthy – productive and engaged. Leaders can make their numbers and have people who feel ‘all-in’ at work. In fact, healthy drives fit. It starts with them. How they manage to engage.


Pamela has advised, led, and supported some of the world’s leading brands through changes in their operating models, results, and culture. In a world driven by technology, she believes the future of business is (still) people. She challenges the poor success rates of transformation and doesn’t believe people are Intrinsically resistant to change. But she does believe managers impact both. Pam also believes frontline managers and team leaders are the most influential people in a business – sometimes even more than the CEO. Why? Because people power everything. Without your frontline teams taking the right action, a change in results won’t come. Nothing moves until your people move.